Whatsapp Failed to Process Video Please Try Again Later
Typically, images and videos received on WhatsApp will download normally when you tap on them. Yet, many users are facing the result where tapping a media file throws you an error that says, "download failed", "download was unable to complete," "please effort again after," and like. If you lot are unable to download images and videos from WhatsApp, the following fixes volition help you solve the media download issue on WhatsApp.
i. Manually Download Photos and Videos (WhatsApp Web)
If you're using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even require your smartphone nearby each time you sign in), so it has its own host of issues and fixes.
Only before we motility onto those, you should know that unlike the phone version of WhatsApp, WhatsApp Web doesn't automatically download photos and videos. You lot'll need to do this manually by clicking a given paradigm or video then clicking the Download icon at the summit right corner.
If you've tried that but are still having bug with WhatsApp Web, so try the following tips.
2. Clear Browser Data (WhatsApp Web)
If WhatsApp Web is declining to download photos and videos (or is otherwise not working properly), and so you should try clearing your browser enshroud and cookies to requite it a clean slate.
To do this in Chrome, click the three-dotted menu icon at the summit right -> History -> Clear browsing data, then cheque the 2nd and 3rd boxes and click "Clear information."
In Edge, click the carte du jour icon at the acme right corner -> Settings -> Privacy, search and services, then "Choose what to clear" adjacent to "Articulate browsing data now".
On the next screen, check the "Cached images and files" and "Cookies and other site data" boxes and then click "Articulate at present."
3. Sign Out and Back In Over again (WhatsApp Web)
WhatsApp Web doesn't take a keen reputation for stability, and while its major contempo updates take brought some welcome improvements they take also made the browser version of WhatsApp a scrap unreliable.
A great quick fix for many a WhatsApp Spider web trouble is to log out and then back in once more. Simply click the three-dotted card icon above your chats list in WhatsApp Web, and so click "Log out". Afterward that, log back in again and the problem may have gone away.
The residual of this tips volition focus on the mobile versions of WhatsApp, but note that some of the fixes may apply to WhatsApp Spider web too, so don't stop reading!
iv. Restart Telephone
The first stride you should always perform when you are troubleshooting an app or device is to restart it. Too, with the WhatsApp images and videos not downloading issue, restart your Android phone or iPhone. Sometimes but restarting the phone will ready the media not downloading outcome on WhatsApp.
5. Cheque WhatsApp Server for Issues
At times, the problem could be with WhatsApp itself. It has happened several times where people are unable to send letters, download images, and like. To verify whether WhatsApp is down or not, y'all tin use third-party tools similar Outage.Report or DownDetector. Open ane of the websites, and the tool volition tell you whether WhatsApp servers are working properly or not.
vi. Prepare the Right Appointment and Time
Having the correct date and time on your phone is of import for WhatsApp to sync to its servers, otherwise you won't exist able to download images or videos, equally mentioned on the official WhatsApp support page.
To set up the correct date and time on Android, go to "Settings -> System (General Management) -> Date and time." Enable the toggle for "Utilise network-provided time (or automated fourth dimension)."
On iPhone, go to "Settings -> General -> Engagement & Fourth dimension." Enable the toggle for "Set up Automatically."
7. Audit Internet Problems
Many times, users are unable to download media files on WhatsApp due to an issue with their Internet connectedness. These troubleshooting tips should help with the issue:
- If yous are using WhatsApp on Wi-Fi, first by restarting your router.
- Side by side, try opening a website on your phone. If the website doesn't load or images do non load properly, your Wi-Fi connection may be down.
- You can as well endeavor switching between Wi-Fi and mobile data to identify whether the Cyberspace connection is causing the issue.
- Make certain yous take enough information rest.
- Effort turning Plane mode on and off on your device for a while.
- For Wi-Fi networks, endeavor to forget the Wi-Fi, and then connect to it over again.
- If possible, try to connect to a different Wi-Fi connection or router.
- Y'all tin can also try changing the DNS server for your router. If yous are on Android, find out how to use Google DNS or OpenDNS.
- Disable the metered Wi-Fi connection on Android.
- Enable data roaming on your phone if yous are non in your home state.
8. Check Mobile Data Settings (iPhone)
For many WhatsApp users, the images and videos not downloading event happens only with mobile information. To set that on iPhone, go to "Settings -> WhatsApp." Enable the toggle next to "Mobile Data."
ix. Check Network for Issues
You lot should be using the fastest, correct network for the proper functioning of WhatsApp.
To cheque your network on Android, become to "Settings -> Network & Internet -> Mobile Network -> Network Pick." Choose Automatic.
On iPhone, open "Settings -> Mobile Data -> Network Choice." Enable the toggle for Automatic. Besides, try the solutions for mobile data not working on Android and iPhone.
10. Permit WhatsApp to Admission Photos
WhatsApp requires storage permission on both Android and iPhone to download media files. If WhatsApp doesn't take the required permission, you will face issues while using it. To grant storage permission on Android, go to "Settings -> Apps -> WhatsApp -> Permissions." Tap on "Storage (Files and media)" and choose "Allow."
On iPhone, go to "Settings -> WhatsApp -> Photos." Choose "All Photos."
If there are problems with WhatsApp not automatically downloading images and videos on your phone, you lot should take a expect at the media auto-download settings in WhatsApp.
For that, go to "WhatsApp Settings -> Storage." Here you will find a Media auto-download section. Tap on the options nether it and allow the type of media files that should download automatically when connected to mobile information or Wi-Fi, depending on your needs.
12. Turn Off Data Saver Modes
Both Android and iPhone come with data-saving modes. If media isn't car-downloading on your phone, effort disabling these modes.
For Android, go to "Settings -> Network & Net -> Information Saver." Plow it off.
On iPhone, go to "Settings -> Mobile Information -> Mobile Data Options." Turn off the toggle next to "Depression Data Way."
13. Check Available Storage
Your phone should have sufficient storage to be able to download media files from WhatsApp. If the phone doesn't have enough storage, files won't be able to download.
To bank check the bachelor storage on Android, go to "Settings -> Storage."
On iPhone, go to "Settings -> General -> iPhone storage." Delete unnecessary apps and files to restore space. If y'all still demand more space, learn other ways to free up space on Android and iPhone.
14. Unmount SD Card
If you are using a retentivity card on your Android phone, often that is responsible for causing media download issues in WhatsApp. To fix it, you volition need to either remove the bill of fare or unmount it.
To unmount the menu, go to "Settings -> Storage." Look for your retentivity carte. Tap on the choice or icon that says eject or Unmount. Do note that unmounting the bill of fare volition non delete your data in the card.
xv. Turn Off Move Content to SD Card
If your Android phone offers a native setting for moving data to an SD menu, you should try turning it off for WhatsApp.
The steps may differ co-ordinate to your phone model. Basically, what you need to do is navigate to "Settings -> Storage -> Storage Booster." Tap on "Move Content to SD Carte du jour" and turn off the toggle next to "WhatsApp." You tin can likewise use the search in Settings to look for the "Storage Booster" setting.
16. Enable Save to Camera Gyre (iPhone)
On iPhone, fifty-fifty though you will be able to view the downloaded media in WhatsApp, it's non automatically downloaded to the photographic camera gyre. This is not an outcome simply a feature in WhatsApp. If you want media files to download automatically to your iPhone, in the WhatsApp app, get to "Settings -> Chats.' Enable the toggle for "Relieve to Camera Coil."
17. Ask for File to Be Resent
If you are getting the "Ask XYZ to resend the file" error while downloading quondam media files from WhatsApp, that'south what you lot volition need to do. The person could accept cleared the chat, leaving you unable to download the files. Request that the sender resend the file.
18. Articulate WhatsApp Enshroud (Android)
Attempt clearing the cache for WhatsApp on your Android phone. Doing so will not delete your chats or whatsoever associated media.
To clear enshroud on Android, go to "Settings -> Apps -> WhatsApp -> Storage & cache." Tap on "Clear cache."
Restart the phone subsequently clearing the enshroud. Do not tap on "Articulate data" (or Clear data), equally it will delete your WhatsApp chats.
nineteen. Plough Off Advertising Blocker
If you are using adblocker apps on your telephone, endeavor turning them off for a while to see if they are conflicting with WhatsApp media.
xx. Update WhatsApp
Many times, updating WhatsApp also helps to fix the issue of images and videos not downloading.
Go to the Play Store (Android) and App Store (iPhone) and search for WhatsApp. Tap on the "Update" button if bachelor. Restart the phone. Don't worry, as updating WhatsApp volition non delete your chats.
21. Reinstall WhatsApp
If the issue persists, uninstall WhatsApp from your telephone and install information technology again. All the same, make sure to dorsum upward the information first using the native option. You can back up to Google Drive on Android and iCloud on iPhone. That way you will not lose your chats and files.
22. Rename WhatsApp Folder (Android)
On Android, apart from uninstalling WhatsApp, you lot should also try renaming the existing WhatsApp folder. This is done so that WhatsApp creates a new folder when yous install it again. However, this is a nuclear option so please make sure that y'all back up your WhatsApp data first. One time that is done, uninstall WhatsApp.
Afterward uninstalling, open whatsoever File manager app on your phone and get to "Internal Storage -> Android -> media." Look for the "com.whatsapp" folder. Touch on and concord it to reveal the options. Select "Rename." Alter the name to whatever you wish.
Then install WhatsApp again and restore your information from dorsum up. If something goes incorrect, y'all will notice your old WhatsApp database and files in the renamed folder.
23. Reset Network Settings
You lot should endeavor resetting the network settings on your Android phone or iPhone. Doing so will delete all the saved networks (Wi-Fi, Bluetooth, etc.) and continued devices. You will need to add and pair them once more. Withal, it can solve bug like images and videos not downloading on WhatsApp.
To reset the network settings on Android, go to "Settings -> System (Full general Management) -> Reset. Cull either "Reset Network Settings" or "Reset Wi-Fi, mobile & Bluetooth."
On iPhone, go to "Settings -> General -> Reset -> Reset Network Settings."
24. Reset App Preferences
Similar to resetting network settings, you should try to reset all settings on your telephone. Doing and so will non delete your personal data. Yet, all settings on your phone volition exist reset. So if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should fix it.
On Android, go to "Settings -> System (General Management) -> Reset." Choose "Reset app preferences" or "Reset settings."
On iPhone, become to "Settings -> General -> Reset -> Reset All Settings."
After trying each set, I would suggest yous restart your phone. Hopefully, y'all should be able to download images and videos normally from WhatsApp. Once that happens, check out Android apps to enhance the WhatsApp experience.
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